Feel free to contact us at  615-371-0080 anytime during regular business hours which are Monday through Friday between 7am and 5pm.   

AFTER regular business hours, please call 615-371-0160

Utility Billing

For new customers, service termination, billing questions, fees and rates:

(615) 661-7061    E-mail

Service/Operations

To report emergencies, possible leaks and problems related to your service during regular business hours (between 7am and 5pm):

• Operations Manager - Richard Anderson(615) 371-0080 
• Assistant Operations Manager - Matthew Houck -  (615) 371-0080 

Construction Services

For developers, engineers, and/or contractors who wish to schedule inspections, have questions regarding construction standards and specifications, or need new connections, please contact:

• Chief Utility Inspector - Bill Treanor  (615) 371-0080 
• Utility Inspector - Mick White  (615) 371-0080
• Utility Inspector - Keith Mangrum  (615) 371-0080

 General Operations or Management Questions

Director Chris Milton 

 (615) 371-0080

Assistant Director Drew Muirhead

(615) 371-0080