Kids get sick, Grandparents get sick, Ut oh.. Graduation isn't going to happen, half of your reunion guests aren't going to make it, etc.

All the above are valid reasons to cancel your reservation. Heck... ANY reason is a valid reason in your eyes, it's YOUR event.

However, if you need to cancel your reservation, you need to do so within the minimum required time frame listed below in order to receive 100% of the funds paid.

Our policy states that the minimum required time to cancel is the following:

• 48 Hours if your reservation is on a weekday (M-F)
  • Example: If you have a Thursday reservation, you will need to cancel your reservation no later than noon Tuesday.
• 72 Hours if your reservation is on a weekend (Sa-Su)
  • Example: If you have a Saturday/Sunday reservation, you will need to cancel your reservation no later than noon Wednesday.

If you do the above, you will receive a full refund of the funds you paid for the date you cancel.

Reason for NOT getting a refund

• Cancelling less than 48 Hours before your weekday reservation (no matter the reason)
• Cancelling less than 72 Hours before your weekend reservation (no matter the reason)
• Being a no show the day of your event (weather is not an acceptable reason- see below)
  • Too Hot/Too Wet/Too Overcast*

*You are renting a covered shelter/pavilion that is equipped with electricity and lights that is available to all renters upon request. While we do not expect you to be a trained meteorologist or have a crystal ball, we do expect you to realize that if you are making a reservation during the summer months, it is going to be hot, so please plan accordingly. Request that the electricity be unlocked and bring some fans to make yourself and your guests comfortable. 
If it's overcast, our shelters/pavilion lights will come on and provide light.
If it's raining, our shelters/pavilion are covered and provide protection from the elements.
Our point is, weather is not a valid excuse for being a no show unless tornado conditions or possibly torrential downpour.

We want you to have to have the great event you planned for and not have to even use our cancelation policy, but if you have to, we want you to know the expectations.

Park Board Approved / 2024