As in choosing someone to repair your car or perform a medical procedure, you’ll want to be sure the contractor you may choose is reputable and in good standing.
Each year, our office receives phone calls from homeowners , seeking assistance after a contractor/party they’ve hired has refused to complete work or simply ‘disappears’ overnight. In many instances, the situation is worsened by a monetary component.
Depending upon state law, the contractor may be required to be licensed, insured and bonded. Contact the Tennessee Board for Licensing Contractors (1-800-544-7693) to confirm the contractor’s status, possible disciplinary actions and more information regarding licensure requirements .
You may also wish to contact the Tennessee Consumer Affairs (1-800-342-8385) and the Better Business Bureau.
Ask the contractor for multiple references (the more, the better), so you can verify business experiences with prior customers.